Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of BrigadeGms.com and it’s owner (BrigadeGames.com and Brigade Games & Hobby Supply, LLP) or are used by permission of the manufacturers we sell, Copyright © 2000+, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.
Shipping Time — Most orders received before 6:00PM weekdays will ship within 48 hours, provided the product ordered is in stock (see out of stock items note below.) Many orders go out the very next business day. Some items are cast to order and may take longer based upon order volume. Orders may be processed and shipped on Saturday at our convenience but it is not guaranteed. Orders are not processed or shipped on Sunday as everyone needs at least one day off. Please be aware we do our best to get you your products in a timely fashion.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by BrigadeGms.com or BrigadeGames.com or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. We have no control over other manufacturers, shipping carriers and customs.
Please be aware that there are times during the year that we attend conventions or are on a well deserved and needed vacation. During these times we do not process orders and your order will be processed on our return in the order received.
If you need something quickly for a good reason we can attempt to help you out if you contact us with the contact form on the “Contact Us” page. We make no guarantees, but we are wargamers as well and we will try to do what we can.
We accept PayPal with this store. By ordering, you are required to provide us with your correct billing and shipping information.
Mail orders: Credit Cards, Cashier’s Checks, Personal and Business Checks
For mail orders (sent through the post or express carrier), we accept credit cards, money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
Note that for digital products, you must complete and pay for the order in the webstore as the downloads are sent by email. There is no provision for mailorder of digital products.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will be charged for all products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order. Changing an order or canceling items from an order may affect the eligibility of shipping or product promotions.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. BrigadeGms.com and it’s owner (BrigadeGames.com) reserves the right at any time after receipt of your order to accept or decline your order or any item in your order for any reason or to supply less than the quantity you ordered of any item.
Out of Stock Products
We try to keep a reasonable stock on items that we do not manufacture ourselves. However, due to the nature of importing there are times we do run out of items and have to backorder item(s) unless you have indicated in your order that you do not want backorders. Please note that if an item is unavailable and you do not want a backorder that this may change the shipping and insurance costs or disqualify you for a promotion that may be running.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on other Sites
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether BrigadeGms.com and it’s owner (BrigadeGames.com) signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We will gladly accept the return of stocked products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase for store credit for the item(s) value only, less any discounts and postage. Bargain basement, sale and close out items are not returnable and are sold as-is.